Shipping policy

Shipping Policy

At Expand Beyond Reality (EBR), we are committed to delivering high-quality products and keeping you informed throughout the shipping process.

Order Processing

Orders are processed within 1–3 business days after they are ready to ship. Orders are not processed or shipped on weekends or holidays.

Preorder Items

Please note: This product is a preorder item.

Preorder items are currently in production and require additional time before shipping. Please allow approximately 4–5 weeks for production, quality control, and fulfillment before your order is shipped.

If there are any unexpected production or shipping delays, we will notify customers as soon as possible.

Shipping Confirmation

Once your order has shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 48 hours to update after the carrier receives your package.

Domestic Shipping

Shipping times vary depending on your location and the shipping method selected at checkout. Delivery estimates begin after your order has shipped.

Lost or Delayed Packages

Expand Beyond Reality is not responsible for delays caused by shipping carriers, weather, customs, or other circumstances beyond our control. If your package is lost in transit, please contact us and we will work with the carrier to assist you.

Incorrect Shipping Information

Customers are responsible for providing the correct shipping address. Orders returned due to an incorrect or incomplete address may require additional shipping charges to be reshipped.

If you have any questions regarding your order or shipping, please contact our support team and we’ll be happy to assist you.

Thank you for supporting Expand Beyond Reality.

Expand Beyond Reality

expandbeyondreality@gmail.com